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Welcome to Fashion Dress Store at trendyformalwear.com. These Terms and Conditions govern your use of our website and purchases of our exquisite bridal and formal wear collections. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except certain Asian countries and remote areas. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Intellectual Property Rights

All content on this website, including designs, text, graphics, logos, and product images, is the property of Fashion Dress Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take great care in presenting our bridal and formal wear collections accurately, including:

  • Bridal gowns and wedding veils
  • Bridesmaid dresses in various fabrics (chiffon, lace, satin, sequin, tulle, velvet)
  • Special occasion dresses for flower girls, juniors, and mothers
  • Accessories including belts, corsets, hair pieces, and pocket squares

While we strive for accuracy, slight variations in color or fabric may occur due to monitor settings. Please contact us if you need additional details about any product.

2.2 Custom Orders

Custom-made items (including specially ordered bridesmaid dresses with custom sizing or fabric combinations) cannot be returned or exchanged unless defective.

3. Ordering and Payment

3.1 Order Process

When you place an order, you agree to:

  • Provide accurate and complete information
  • Verify all order details before submission
  • Ensure your delivery address is correct

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment information is encrypted and we do not store full credit card details on our servers.

3.3 Order Confirmation

After placing an order, you will receive an email confirmation. This represents our acceptance of your order and formation of a contract. We reserve the right to cancel orders for any reason, including product unavailability or pricing errors.

4. Shipping and Delivery

4.1 Processing Time

All orders are carefully handpicked and processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment

Delivery times may vary during peak seasons or due to customs processing. We are not responsible for delays caused by carriers or customs.

4.3 International Orders

International customers are responsible for any customs duties, taxes, or import fees. These are not included in the product price or shipping costs.

5. Returns and Exchanges

5.1 Return Policy

We want you to be completely satisfied with your purchase. You may return most items within 15 days of receipt, provided:

  • Items are unworn, unaltered, and in original condition
  • All original tags are attached
  • Original packaging is included

Non-returnable items: Gift cards, custom-made items, and accessories marked as “final sale” (particularly delicate items like wedding veils and hair accessories).

5.2 Return Process

To initiate a return or exchange:

  1. Contact our customer service at [email protected] within 15 days
  2. Wait for approval and return instructions
  3. Ship your return with all original packaging and tags
  4. Allow 3-5 business days for refund processing after we receive your return

International customers are responsible for return shipping costs unless the return is due to our error.

5.3 Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us immediately with photos of the issue. We will arrange for a prepaid return and expedited replacement at no cost to you.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Make fraudulent purchases

7. Limitation of Liability

Fashion Dress Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms, please contact us:

Fashion Dress Store
228 Cost Avenue
Washington, US 20004
Email: [email protected]

Thank you for choosing Fashion Dress Store for your special occasion needs. We’re honored to be part of your memorable moments.